Privacy Policy for Phisss App
Last Updated: 8th March 2025
Welcome to the Phisss App (hereinafter referred to as "the App"). At Phisss Nepal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our App. By using the App, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the App.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
Name
Email address
Phone number
Shipping address
Purchase history
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders.
To provide customer support and respond to your inquiries.
To improve the App's functionality and user experience.
To send you updates, promotions, and marketing communications (only with your consent).
To comply with legal obligations and enforce our Terms & Conditions.
3. Information Sharing and Disclosure
We do not share, sell, or distribute your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, delivery partners) to facilitate order processing and delivery. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests (e.g., court orders, government inquiries).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
4. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it:
All sensitive information (e.g., payment details) is encrypted during transmission using Secure Socket Layer (SSL) technology.
Your data is stored securely on our servers, which are protected by firewalls and access controls.
We regularly review and update our security practices to ensure the highest level of protection.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your information will be securely deleted or anonymized.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
To exercise these rights, please contact us at [email protected].
7. Third-Party Links
The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on the App or sending you a notification. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
11. Compliance with App Store and Google Play Policies
The Phisss App complies with the privacy policies and guidelines of the Apple App Store and Google Play Store. Specifically:
We do not share your personal information with third parties for marketing or advertising purposes without your explicit consent.
We provide transparency about the types of data we collect and how it is used.
We ensure that all data collection and processing practices are in line with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
12. No Sharing of Customer Details
We do not share, sell, or distribute your personal information to anyone. Your data is used solely for the purposes outlined in this Privacy Policy and is stored securely to prevent unauthorized access.
By using the Phisss App, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting us with your information!
New chat
13. Account Deletion
- You can delete your account directly in the app at any time. To do this:
- Go to your "Manage Profile" section
- Click the three-dot menu (⋮) in the top-right corner
- Select "Delete Account"
This action will permanently remove your account and associated data from our systems immediately. No additional confirmation via email or phone is required.
english
